10 Reasons Why Salesforce Buying Slack Is the Deal of the Decade

Based on the rapturous commentary from multiple Salesforce executives about Slack, I get the feeling that Marc Benioff would have been willing to pay $40 billion rather than “just” $27 billion for what he and his team are portraying as a generational chance to reset the trajectory of the enterprise software industry. On my weekly […]

Salesforce: The customer experience will be vital in 2021

That financial services have changed in the last 12 months is an understatement. Digital transformation has become a necessity, customer expectations have changed, and new technologies promise to deliver products and services with previously unthought of efficacy. To learn more about what 2021 (and beyond) might have in store for the sector, FinTech Magazine (FM) […]

How Zac Otero Went From A High-School Dropout To Salesforce Administrator

“Life is busy.” “I don’t have enough education.” “There’s too much competition in tech.” “I should just stick with what I know.” These are all excuses that Zac Otero could have used a few years ago, as a high-school dropout working ten-hour days in a factory to support a family. But he didn’t. And because […]

Salesforce vs. Dynamics 365: What to look for when choosing sides

Whether choosing between Salesforce and Dynamics 365 for an initial install or a migration from one to the other, match the pros and cons to your organizational needs. Less than two years ago, top executives from Microsoft and Salesforce shared the stage at Dreamforce, Salesforce’s largest annual conference, exalting the partnership that was bringing together […]

How your phone number became the only username that matters

Before it was the world’s most popular messaging app, WhatsApp wasn’t even a messaging app. Founder Jan Koum simply thought it would be neat to open his address book and see status messages—at the gym, in a meeting—next to everyone’s names. He also knew no one wants to endure the rigamarole of creating a username […]

Salesforce certification: Your guide to a lucrative Salesforce career

Salesforce certification is a great way to get ahead by proving your skills on one of the hottest CRM platforms today. Our guide to the most valuable technical Salesforce certifications will help you kick-start your Salesforce career. Salesforce certification can be a one-way ticket to a lucrative career. Salesforce is fully entrenched as the CRM […]

Five ways to cut the risk of Salesforce

Best practices for IT professionals seeking to implement Salesforce’s product portfolio Salesforce now offers a portfolio of eight applications and application-development platforms that concentrate customer data, insights, operations and engagement in a powerful, unified environment. However, although the initial rapid pace of innovations generates happy adoption and demands for more from Salesforce, as implementation grows, […]

Alexa helps Doug find his phone

Doug isn’t the type of guy to loose his cool, except in those not-so-rare moments when he looses his phone. Gadget reviewer Doug Aamoth opens up with a shaky impression of Madeline Kahn’s character in the 1985 ensemble masterpiece, Clue, then programs Amazon’s Alexa to call his phone when he drops an F-bomb.

Ransomware became three times as expensive in 2016

The average price to free your computer from ransomware used to be $294. It’s more than tripled in the last year. It’s getting more expensive to keep up with ransomware. As victims struggle to deal with cyberattacks locking up their systems, payouts are on the rise for hackers who target entire computer networks. Ransomware hides […]

Salesforce skills in high demand in 2017

Want to land a better job in 2017? If you do one thing in pursuit of that goal this year, you should add Salesforce skills to your resume. It’s one of the fastest-growing, most in-demand skills out there. And it’s ubiquitous. From software developers, solutions architects and designers to project managers and marketing and sales […]